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E-Commerce Platform Supporting Website and Digital Services
 
CRM

Every client is different

and we help you understand their needs


Being flexible and understanding your customer pays dividends in competition.


Interact with clients before, during and after you sell to them. Record your communications and how you meet their needs. Use this information to provide a tailored service.


This e-commerce system has functionality to record and respond to customers with specific needs. It allows customers to declare their needs. One simple example, customers with long term disabilities can claim VAT exemption prior to buying online so they are not charged VAT at the checkout on this or any subsequent purchase.


Fulfil orders efficiently with tools to monitor order status, auto invoice and satisfy every delivery preference.


The bottom line is you can offer a personalised service online using a combination of proactive techniques, shopping and browsing history, and creating the opportunity for clients to communicate what matters to them as a paying customer.


 
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